Privacy Policy

Dr. Shyam’s Ayurveda Clinic – Dubai

Dr. Shyam’s Ayurveda Clinic (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or submitting your details through our forms, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you fill out a consultation or contact form, we may collect:

• Full Name

• Email Address

• Phone Number

• Selected Branch

• Subject and Message details

• Any health-related information you voluntarily provide

B. Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Date and time of visit

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use the collected information to:

• Schedule and confirm appointments

• Respond to inquiries

• Provide medical consultations and treatment plans

• Improve our services and website functionality

• Send important updates related to your appointment

• Comply with legal and regulatory requirements in the UAE

We do not sell, rent, or trade your personal information to third parties.

3. Medical Information & Confidentiality

As a healthcare provider licensed by the Dubai Health Authority (DHA), we treat all patient information with strict confidentiality.

• Medical details shared with us are used solely for diagnosis and treatment purposes.

• Patient records are securely stored and accessed only by authorized personnel.

• We follow applicable healthcare privacy standards and regulations in the UAE.

4. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Support marketing campaigns (such as Google Ads or Meta Ads)

You can disable cookies through your browser settings at any time.

5. Third-Party Services

We may use trusted third-party services such as:

• Google Analytics

• Google Ads

• Meta (Facebook/Instagram) Ads

• Hosting providers

These services may collect data according to their own privacy policies. We ensure that only reputable and secure platforms are used.

6. Data Protection & Security

We implement appropriate security measures to protect your personal information, including:

• Secure website hosting

• SSL encryption

• Restricted access to sensitive data

While we strive to protect your data, no online transmission is 100% secure.

7. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal obligations)

• Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal and medical information only as long as necessary to:

• Provide medical services

• Comply with legal, regulatory, and DHA requirements

9. Children’s Privacy

Our services are not directed to children under 18 without parental or guardian consent. We do not knowingly collect personal information from minors without appropriate authorization.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Dr. Shyam’s Ayurveda Clinic
P.O. Box 48970, Dubai – UAE
Phone: 056 719 6145